Packaging my order?
We do our best to ensure your mural arrives in perfect condition. Each mural is handled with extra care and packaged by hand. Rolled in bubble wrap and packaged in our sturdy cardboard tubes.
How many days after placing my order will I receive my mural?
From the time the order is placed you should expect delivery within approximately 5 to 7 business days. If you have a special urgent requirement, please contact us to discuss.
Will I be told when my murals have been dispatched?
Yes. Once your mural has been printed and has been dispatched you will receive an email to inform you via our courier company,
Do you accept orders from overseas?
We ship almost any where in Europe via Fastway. You will receive an email of confirmation when your item ships. Fastway will have your order delivered within 1-5 business days depending on your location.
Will I receive an order confirmation?
Yes, once your order is placed online, you will receive an order confirmation by email, with a summary of your order.
Can I track my order?
Yes you can track your order via our courier company
Wallmagic does not offer refunds, exchange or returns on any of its products, except for incorrect, damaged or defective items, within 28 days of the date of receipt.
If you wish to return your incorrect, damaged or defective item for an exchange, please contact our customer service by email at email@example.com for a return authorisation.